How can we help you?

My eSIM is installed but I have no internet

  1. Check that the eSIM line is turned on.
  2. Select the eSIM for Mobile Data.
  3. Turn on Data Roaming for the eSIM line.
  4. Turn Airplane mode on for 10 seconds, then off.
  5. Restart your phone.

Still not working? Contact us with your eSIM details and we will help you.

Related questions

Other categories

Still need help?

Our support team is here to help you.

Contact us

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow